Order
How To Cancel Order?
A. Pending Payment
Cancel The Order According To The Different Progress Of The Order Status
B.Confirmed Or Process
We Have Spent Time Reviewing And Preparing Your Order, So We Have Some Rules. The Rules Are As Follows:
(1). You Can Cancel The Order Within 12 Hours After Payment, Please Contact Us As Soon As Possible And Get Confirmation
(2). If You Want To Cancel The Order Within 12-72 Hours After Payment, We Will Charge You 15% Of The Entire Order As a Service Fee.
(3). After 72 Hours When Your Payment, The Order Cannot Be Canceled Because The Package Is Ready To Be Shipped. If You Must Cancel, We Will Not Refund.
(4). Shipped Or Complete.These Orders Have Been Sent Or Successfully Signed And Cannot Be Canceled.
Can i Put My Own Branding On The Package You Send?
Yes, We Can Make Your Own Branding, Please Send Me Your Logo File. We Could Customize Your The Packing In Your Own Brand.
More Discount?
Price Is Low And Competitive, Maybe You Can Add The Items To Your Cart, Then We Will Send Coupon Or Promote Code During Our Big Deals Day, Buy In Bulk, Talk To Me Or Send Me a e-Mail To help@hotoofashion.com
Shipping
When Can i Get My Goods After Paid?
1. Stock
We Will Arrange Shipping With In 3-5 Days By Shipping Method You Choose, Then We Will Send The Tracking Until You Received.
2. Shortage Problem
A.We Tried To Send 100% Of Your Order, But Maybe One Or Two Items Are Out Of Stock. To Save Time We Will Send Your Directly.
B: We Did Credit In Your Account. You Can Use It In Your Next Order.
C: Would You Like To Change To Other Designs Or Ask a Refund For It.
Returns & Refunds Policy
The Product i Received Does Not Match The Description. What Can i Do ?
-- If You Are Not Satisfied With The Product You Received, Please Contact Our Online Within 12 Hours After You Get The Package, Or e-Mail To help@hotoofashion.com Wither Order Number.
Ours Service
What Can i Do If We Did Not Respond To You Immediately?
----Due To Different Time Zone And Leap Order Volume During Shopping Festival,
Sellers May Be Not Reply In Time. Hope You Kindly Understand This. Your Patience On This Is Highly Appreciated!